Community Service with the Personal Touch

September 23, 2014
/   Insights

Question: Community branch, personal service, mobile banking—which is the odd one out? Answer: None. Otherwise, the industry is in trouble. For some time now, there have been discussions about the future of community banks...

Cause and Effect: If you build it, will they come?

July 23, 2014
/   Spotlight

Many financial institutions assume that digital banking is lucrative because the most valuable customers happen to bank online. While there is certainly a correlation between online bankers and higher profitability, quantitative evidence suggests that...

Fast Facts: Student Loans

January 22, 2013
/   Insights

The Financial Services Roundtable recently released another iteration of its Fast Facts, reliable, bullet-point research about issues facing the financial services industry. Topics span TARP, Dodd-Frank, insurance, lending, retirement savings and more.  Below are some updated Fast...

Intuit 2020 Report: The Future of Financial Services

April 11, 2011
/   Insights

Today, Intuit released the latest edition of the Intuit 2020 report, Intuit 2020 Report: The Future of Financial Services, which identifies and examines four key trend areas that will  transform the financial services industry...

The Top 10 Trends in the Digital Banking Industry

December 18, 2013
/   Spotlight

2014 is rapidly approaching and as the year wraps, the Digital Insight team has pulled together the top 10 trends in the digital banking industry based on data and trends from studying financial institutions....

Small Business: Perception vs. Reality

November 21, 2012
/   Insights

In the most recent election cycle, like most others before it, the one sector of the economy that got the most attention was small business.  This is the future, we were told by every...

Mobile Banking Engagement: Data from Digital Insight

June 24, 2013
/   Spotlight

Intuit Financial Services has been conducting a comprehensive and ongoing study of financial institution customers. From these studies, the company has been able to provide a deeper view of banking customer behavior across several...

Fast Facts: Financial Executive Economic Outlook Report

February 1, 2013
/   Insights

The Financial Services Roundtable recently released another iteration of it’s Fast Facts, reliable, bullet-point research about issues facing the financial services industry. This series is the The Financial Services Roundtable’s first bi-annual Financial Executive Economic Outlook...

Financial Literacy Month: How are you celebrating?

March 22, 2013
/   Insights

With April approaching, it’s almost time to kick off Financial Literacy Month! Strongly supported by the United States Congress and the Financial Literacy and Education Commission, Financial Literacy Month aims to promote the importance...

*This blog was originally posted on The Intuit Network

We look both ways before crossing the street. We lock our doors at night. We bundle up in the cold. But when it comes to our personal information, are we doing all we can to keep it safe and secure?

Data Privacy Day, a day that promotes privacy awareness and education, is being celebrated Saturday, January 28. In support of Data Privacy Day here are five tips from Intuit to help you protect data.

 

If it’s too good to be true, it probably is – Beware of phishing scams. They come in two forms – via social networking sites and email. The messages often look authentic and appear to come from a friend or connection, legitimate company or government agency. To entice you via email, they often claim an urgent or threatening condition concerning your account, or offer you a prize or reward as a way to obtain your personal information. Some clues to watch for: these often contain misspellings, or the grammar isn’t quite correct. On social networking sites, the post or invitation may look incomplete and often invites you to “check out this cool video.”

The goal is the same – to steal your information. If in doubt, do not reply or click on links without verifying the request is legitimate through another channel, such as a company’s official website, Twitter handle or the social network support site. Websites like www.snopes.com can help demystify some of the urban legends or too-good-to-be-true offers.

 

Don’t lose it if you lose your mobile device – If you lose your mobile device, report it immediately to your carrier or your employer, if it’s owned by your company. Go online and change passwords for financial and personal accounts to prevent any identity theft or fraud.

 

Be passionate about passwords – Use syllables or acronyms. Avoid using complete words that appear in any dictionary regardless of the language. One option is to start with the first letters of a familiar phrase. For example, “Mary had a little lamb” becomes Mhall, which could be part of a secure password. Check out the list of the worst passwords of 2011 from SplashData.

 

Get what is yours for free – Identity theft occurs every day, and is particularly high during tax season when volumes of personal information, such as W2s, are being circulated. The Fair Credit Reporting Act requires each of the nationwide consumer reporting companies – Equifax, Experian, and TransUnion – to provide you with a free copy of your credit report, at your request, once every 12 months. Monitor your credit report to help spot identity theft and keep your personal information accurate and current. Visit www.annualcreditreport.com for more information.

 

Location, location, location – You’re working on a report and need some fresh air and inspiration. So you decide to work at a coffee shop for the afternoon. Are you protecting your company’s data out of the office? Is your screen visible as you step away for your second latte? Mobile devices need to be secured at all times. Set passwords on the device and on any mobile applications that offer that capability. You can also attach a privacy screen to your laptop or mobile device to discourage wandering eyes. Remember, the person next to you might be might be out for more than just a cup of coffee.

As technology changes, so do the opportunities to make your data work for you in new and exciting ways. And these advances in technology are often accompanied by increased data threats. Intuit’s chief privacy officer, Barb Lawler, an advocate for customer privacy says, “The best defense is staying current on ways to protect yourself and remaining in control of your data.  Know what data you have, what data you choose to make public, and take steps to protect it.”

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Voices

Compelling voices and contributed content from around the web

James W. Gabberty

Gabberty is a professor of information systems at Pace University in New York City. An alumnus of the Massachusetts Institute of Technology and New York University Polytechnic Institute, he has served as an expert witness in telecommunication and information security at the federal and state levels and holds numerous certifications from SANS & ISACA.

Brad Strothkamp

http://www.forrester.com/rb/analyst/brad_strothkamp

Marisa Mann

Marisa Mann brings over 15 years of experience in consulting and financial services industries to the Solstice team, working on large scale enterprise initiatives across many technologies, including specializing in the digital space – Internet and mobile. Mann is passionate about mobile and the endless possibilities for the enterprise, delivering business value through strong brand recognition and driving to excellence in the consumer experience. Prior to Solstice, Mann worked at JP Morgan Chase, Diamond Management and Technology Consultants, Washington Mutual, Inc, and Accenture.

Zachary Ehrlich

25-year-old writer, and as a native San Franciscan, I am unreasonably loyal to Bank of America, if only for their superhero-like origin story, involving the 1906 earthquake and Italian fruit vendors.