May 2012

Video: New Expectations for Customer Experience

May 30, 2012
/   Insights

CeCe Morken, senior vice president and general manager of Intuit Financial Services recently presented the opening keynote at the Barlow Research National Client conference. This is part three of the video series.

One FI’s Effort to Ride Green

May 26, 2012
/   Insights

“Go Green” Corporate Social Responsibility (CSR) initiatives have become more prominent as large corporations look to boost their images, and help various charities and organizations across the United States. Citibank is the latest financial...

Infographic: Who are the Underbanked?

May 23, 2012
/   Insights

There are close to 2.5 billion people in the world who do not have an account at a financial institution; a population that is referred to as the underbanked. To help address this population...

Video: Getting to Know Small Businesses

May 21, 2012
/   Insights

CeCe Morken, senior vice president and general manager of Intuit Financial Services recently presented the opening keynote at the Barlow Research National Client conference. We will be posting a series of videos from CeCe’s...

Bank Robbing 2.0

May 15, 2012
/   Voices

Financial institutions have plenty to worry about these days: robbers, hackers, fraudsters, scammers, viruses, malware, trojans —and the list goes on. One little talked about threat to FIs and their customers is ATM fraud...

Key Banking Topics in Social Media

May 11, 2012
/   Voices

*Guest post by Karen Licker, Social Banker & Content Contributor (Independent) at J.D. Power and Associates The challenges confronting banks that seek to bolster their bottom-line profitability, retain customers, and stay competitive in the...