January 2011

Facebook Turns Your Posts into Ads

January 31, 2011
/   Insights

With social media advertising on the rise, Facebook is letting companies cash-in on its user base by introducing “Sponsored Stories.” Facebook users who check-in or post status updates mentioning a brand (such as Starbucks) can...

Using Social Media to Empower Resellers

January 28, 2011
/   Insights

Jeese Stanchak at SmartBlog on Social Media recently interviewed Cisco’s Small Business Marketing Manager, Jeanne Quinn, about the role social media plays Cisco’s business model.  Stanchak posed questions about which Cisco’s engagement on social...

What We’re Reading This Week

January 26, 2011
/   Spotlight

Below are interesting stories the Banking.com staff has been reading over the past week. What have you been reading? Let us know in the comments section below.   Between CARD Act and Fed Plan,...

Improving Online Services

/   Insights

In an increasingly online world, financial institutions are faced with bringing customer service online via multiple channels. While support lines and e-mails can suffice for some, some social media savvy consumers turn to Facebook...

FI Highlight: Provident CU

January 25, 2011
/   Insights

Provident Credit Union Prepares for 2011 Despite the economic challenges of 2010, Provident CU’s CEO Wayne Bunker details the credit union’s preparation for 2011 by adding a variety of e-services, Website improvements and personal...

Consumers Use Mobile Devices to Call Toll Free

/   Insights

A recent IDC Financial Insights survey found respondents interact with their financial institution using their mobile device, however not for the reasons many may think. The majority of respondents used their mobile device to...

2011: The Year of Personal Finance Management Tools

January 21, 2011
/   Insights

Mark Schwanhausser of Javelin Strategy and Research recently predicted that 2011 will be a banner year for personal finance management (PFM) tools. Schwanhausser notes that the ideal PFM tools will be integrated from bank...

What We’re Reading This Week

/   Spotlight

Below are interesting stories the Banking.com staff has been reading over the past week. What have you been reading? Let us know in the comments section below. Security Watch American Banker Active military personnel...